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Customer Acquisition Specialist
Reservations with Swingpoint Media

Catch all the RESERVATIONS SHOW episodes below

Reservations: Breakdown FB Ads

By Jeff Harrison | September 28, 2018
Breakdown FB Ads

Facebook Ad Thursday’s on Reservations. Today, we Breakdown FB Ads from Local Restaurants in Santa Monica. How are they doing and what could be done to improve the ads we see. It’s meant to be used as a case study to help others do a better job to increase their ROI on FB. Join us at 11:05 am PST Thursday. Lets Breakdown FB Ads! Jeff: Its time of the week again, it’s Facebook Ad Thursday and going to breakdown FB Ads. I am Jeff Harrison and Andrew McCauley. Jeff : So what kind of reservations? This is kind of the fun part of the weekends. It’s never meant to be a negative because it’s meant to be a positive. But before we get going…

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Strategies & Tactics for Local Businesses

By Jeff Harrison | July 27, 2018
Strategies & Tactics for Local Businesses

Welcome to Reservations…where we share Strategies & Tactics for local businesses, specifically restaurants get more customers. Today we continue on why Facebook Live Videos are so powerful for your business. Reason 3 & 4 today…these are so powerful and i have a couple of cool ways they are being used you can easily replicate!     Transcript of Video – Strategies & Tactics for Local Businesses Hey, we’re back. Welcome to Swingpoint Media Reservations. I’m Jeff Harrison. Some of you been asking, Hey, where is Andrew? Well, Andrew is out of the country? No, he hasn’t been deported and hasn’t gone to a non-extradition country. Andrew is actually in Australia. He’s actually doing some business for us down there and visiting…

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Dealing with “I can’t Afford to Advertise”

By Jeff Harrison | July 25, 2018
I can't Afford to Advertise

I can’t Afford to Advertise.  Is this something you say when the business is slow? Or when an opportunity to get new customers comes in your front door? Are you spending money on expenses versus revenue generating activities? Join us today for a fire filled episode with advice and guidance from two powerful ladies from Australia…you do not want to miss this one. SwingPointMedia.com Reservations with Jeff and Andrew   Transcript: I can’t Afford to Advertise Jeff Harrison [00:01]:  Hey, welcome to reservations. I’m Jeff Harrison today I have not just one but two special guests that are just incredibly flown here for. not this show, but I’d like to say for reservations they have, but we’re actually met up in…

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Strategy when it Comes to Creating your Online Marketing

By Jeff Harrison | July 17, 2018
Strategy when it Comes to Creating your Online Marketing

Welcome to Reservations. Today we are continuing with strategy when it comes to creating online marketing. If you missed yesterday when we discussed the steps to defining your ideal customer. Go watch it now. Today Pain and pleasure. Transcript of Video: Strategy when it Comes to Creating your Online Marketing Hey, good morning! I’m Jeff Harrison. Hi, I’m Andrew McCauley. You’d Zap that? What the heck is that? I would zap that. Speaking of Zap, he’s going to be zapping out of here. So I really feel fortunate today that before he gets on that big bird heading to? Australia, down under. Yep, heading outback. You’re going to be outback. Yea, going down, zap. Yeah, outback. So, before we leave…

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Interview with Joe from Joey’s in Palm Springs

By Jeff Harrison | July 10, 2018
Joeys Palm Springs

Joey’s in Palm Springs. With over 2/3 of all restaurants in the United States according to the American Restaurant Association are either failing or struggling. What does it take to be successful and what does it take to be successful even when you’re in a resort city? Find out today on Reservations when we speak to the successful restaurateur of Joeys in Palm Springs.   Transcript:   Jeff Harrison [00:01] : Good morning everyone. I’m Jeff Harrison with reservations and behind, I mean way behind the camera is Andrew. He’s back on assignment back in the office. They are doing some work. Thanks Andrew for doing that. Today I’m joined by a really good guy and I gotta tell Ya,…

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How Doing Less can actually Result in More and Better!

By Jeff Harrison | July 6, 2018
How Doing Less can actually Result in More and Better!

Running a successful restaurant can make you feel like McGyver. Always having to deliver on whatever comes up! You become like a Swiss Army Knife…but is there a better way? A more effective way? Today on Reservations we share how doing less can actually result in more and better!   Transcript of Video – How Doing Less can actually Result in More and Better! Hey, welcome to reservations. Yeah, the big guy is back. I’m Jeff Harrison. Hey, I’m Andrew McCauley. Good to be back. So, Andrew, you’ve been a little on, I don’t want to call it a vacay, but you have been? I’ve been away in the backwoods of Arizona near the Grand Canyon. I had a couple of…

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When to Say Yes and No

By Jeff Harrison | June 26, 2018
When to say Yes and No

When to Say Yes and No Transcript of the Video: When to Say Yes and No Hey, welcome to another unexpected Facebook live from swing point media. My name is Jeff Harrison. Hey I’m Andrew McCauley. Hey, we’re out on the streets of Palm Springs. One of the things we’re doing is we’re going to businesses, really the door to door and we’re asking them to be part of our program. What that means is we’re asking them to be a guest on our show. Yeah, pretty simple. Nothing that they have to do except to jump on camera, have a discussion about the business, the modules and what they’re doing, how they’re keeping in business in a difficult time…

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Ben & Jerry’s stands out in Palm Springs

By Jeff Harrison | June 26, 2018
Ben & Jerry’s stands out in Palm Springs

Find out how Ben & Jerry’s stands out in Palm Springs Special guest today on Reservations… Sam Bae from Ben &Jerry’s – Palm Springs… Ben & Jerry’s stands out in Palm Springs: Jeff Harrison [00:01]: Hey, welcome to reservations is Jeff Harrison and behind the camera. That’s Andrew Mccauley. Today I am here with Sam Bae of guests were Ben and Jerry’s. Hey, welcome, Sam. Sam Bae [00:12]: Thank you. Jeff Harrison [00:13]: Hey, let’s step outside here. Sam is our guest and Sam. First of all, thank you for joining us. Sam Bae [00:19]: Thank you for having me. Jeff Harrison [00:22]: Hey Sam, tell us a little bit about you and your business and really kind of how long you’ve been…

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Augmented Reality vs Automation

By Jeff Harrison | June 22, 2018
Augmented Reality vs Automation

Augmented Reality vs Automation Did you make your Reservation to Join us this am for another episode of Reservations with Jeff and Andrew? Today we wrap up the week of discussions on automation, artificial intelligence, and robots in the kitchen. What impact, and is it good or bad, is this having in restaurants? Find out today. Watch the video below. Transcript: Jeff Harrison [00:01]:  All right, we’ll come back and I’m Jeff Harrison. Andrew McCauley[00:04]: And I’m Andrew McCauley Jeff Harrison [00:05]: With reservations. Now, Andrew, we’ve been talking a lot about automation, ai, that kind of stuff. So you had a great idea and said, hey, let’s take things that are happening, not futuristic, but happening today in restaurants that…

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Dealing With Negative Reviews

By Jeff Harrison | June 15, 2018
Dealing With Negative Reviews

Dealing With Negative Reviews OK, so we missed our Reservations, but we are still showing up. Technical challenges, we overcame!   Transcription: Jeff Harrison [00:06]: Welcome to reservations. Yes, we’ve missed our reservations. I’m Jeff Harrison. Andrew McCauley [0012]: I’m Andrew Mccauley. Jeff Harrison [00:15]: Well today’s perfect topic because we’ve had loads of some type of technical issues to delayed two hours worth of technical issues, but we’re going to talk today about crisis management, but has nothing to do with technical stuff. Andrew McCauley [00:30]: No. Jeff Harrison [00:31]: Yesterday, if you missed it, the episode yesterday, we talked about reviews and how important it is never reviewed on your site and how many people, in fact, 94 percent…

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